2023-2024.ANNUAL REPORT

Another area where we made significant progress was the important priority of member engagement. Over the past 12 months, we have provided mem bers with numerous opportunities to let us know what is on their minds, including: Townhall Discussions • Activities, events, and services for year - round residents • Security • The Future of the Fitness Center & Spa

In closing, May 1 marks the start of the 2024 - 25 fis cal year, which will bring with it an opportunity to build on all of this progress and, as we watch the exterior of the clubhouse begin to take its final form, continue to elevate the member experience to the highest levels possible within the limits of our tem porary operations. While there have definitely been some challenges to overcome this year, the highlight for me has been the continued support and encour agement the members have given me and the team as we work to drive the club and community onward and upward.

Operational Updates •

Fitness Center & Spa

Food & Beverage and Culinary

• • • •

HomeServices

Golf Ops and Golf Maintenance Racquet Sports (coming up)

Miles W. Tucker Executive Director and Chief Operating Officer

Surveys • Comprehensive survey conducted by GGA • Department Surveys • Group Fitness Classes Survey • Pavilion dining satisfaction survey • Beach Club dining satisfaction survey • Poolside Café dining satisfaction survey • Lunch with COO – events in December, Janu ary, February, and (coming up) in March • Countless 1 - on - 1 meetings with both new and long - tenured members.

2023/2024 Annual Report Page 2