2023-2024.ANNUAL REPORT

A Message from our Executive Director & COO

• John Zaloom has also been a great addition to the team. John is leading our finance department in a way that has inspired not just my confidence but also that of the finance committee and the Board. John has updated the financial reports that we provide to the finance committee, the board, and community as a whole, and recently announced a new area of the website where members can view both summary reports and the detailed monthly reports that are provided to the finance committee if they prefer. These improve ments to our reporting and transparency have been well received, and will be hallmarks of our Administration. equipment and team he inherited, Bill has embarked on the process of bringing improve ments to all areas of the Golf Course Mainte nance Department. He identified the need to replace the pump station for our irrigation system and has worked with Santiago to develop a plan to complete the work, and the associated changes to the building the pumps reside in during the coming off season. He has also devel oped a comprehensive lease program for golf course equipment. While the new members of the team deserve credit for the progress they have made in their areas, the tenured members of the team also deserve great credit for addressing the challenges they have faced in their operations. Bernie has placed his focus on the POA and is leading an overhaul of its organiza tional structure, Cindy has continued to set the standard for others to aspire to at the Beach Club, JR, Paula and Tikky have found ways to operate in the midst of a construction zone, David has signifi cantly improved the dining experience in the Pavil ion, Santiago has reintroduced Home Services, and our hidden heroes in HR and Marketing have contin ued to work tirelessly to meet the needs of the organ ization. • William “ Bill ” Schmit has also hit the ground running. After an initial review of the facilities,

If I had to choose one word to sum up the 2023 - 24 year at Frenchman ’ s Creek, it would be PROGRESS, as I believe that is exactly what we have seen over the last 12 months. Yes, there is still much to be done but an objective review of the past year would show robust progress on the largest capital project the community has ever undertaken, progress on the continued development of the leadership team, progress in operations, and progress toward the completion and implementa tion of a comprehensive strategic plan. Starting with the new Clubhouse, the shell of the building is almost complete, and dry - in will be completed before the start of the summer. The project is currently on schedule and on budget, which is a testament to the outstanding leadership of our Construction Committee, which is Chaired by Harvey Schulweis and ably supported by Michael Azeez, Jeff Stanfield, Bruce Malasky, and Santiago Gonzalez. This year we made three significant changes to the management team – hiring a new Executive Chef, a new CFO, and a new Director of Agronomy. • Chef Tim has made an immediate impact on the quality of food, management of the kitchen, food costs and member satisfaction. He has also started the process of building out his brigade, so that we have a team that is ready to perform at the highest levels when we get into the new clubhouse. It should be noted that Tim has done an excellent job of recognizing the talent he inherited – promoting Chef Alex from the Beach Club to the position of Executive Sous Chef, and Chef Rico from the Pool to the position of Beach Club Chef, while also bring ing in talented culinarians like our new Execu tive Pastry Chef Kursten Restivo.

Continues on Page 2

2023/2024 Annual Report Page 13