Food and Beverage Training Manual

The Grille Lunch Sequence of Service

Server approaches table:

Members seated Folded napkin placed on table. Bring menu- (Depends priced or un-priced)

Member and Guests Greeted by Name and escorted to their table

The Grille ready for Service

1. Warm welcome

2. Fulfill needs

3. Explain menu and

buffet

Server takes drink order and offers the Lunch specials

Clear table ask for coffee, dessert or cookies

Member goes to the buffet and takes the food from buffet.

Waiter takes A la Carte order and put it in the computer

Refill Coffee as needed

After the food arrives to the table make sure you ask the member if they need something else such as refill drink, condiments, etc.

Fond farewell

Reset the tables

Server ring the check

Help your co- workers or clean side station

When member and guest are done with their meal, check if any items need to be packed to go

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