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TIPS FOR BEING A GOOD SERVICE PROFESSIONAL

 BE ON TIME, BE RELIABLE, AND DO NOT “ABUSE” YOUR FELLOWWORKERS.  REPORTING TO WORK WITH PROPER UNIFORM AND SMILE.  FOLLOW TIME CLOCK RULES AND PROCEDURE.  EATING OR SMOKING DURING SERVICE ARE NOT PERMITTED.  NO HORSE PLAY, LOUD VOICES, DISRUPTIVE CONDUCT IN ANY OF THE DINING ROOM.  WORK IN A CLEAN MANNER, PICK UP AFTER YOURSELF AND OTHERS.  OFFER TO RUN FOOD OR CLEAR TABLES, WORK AS A TEAM.  BE AWARE OF OUR GUESTS (MEMBERS), THEY HAVE THE RIGHT OF WAY.  AVOID STANDING AROUND IN GROUPS, STAY ON TOP OF YOUR STATIONS.  ALWAYS GREET MEMBERS WITH PROPER VERBIAGE AND DRESS THEM BY NAME.  AVOID CONVERSATIONS WITH OTHER EMPLOYEES DURING SERVICE.  SPEAK SOFTLY IN THE DINING ROOM, DO NOT POINT OR WAVE YOUR HANDS.  BE ALERT AND ATTENTIVE AT ALL TIMES.  WALKS BRISKLY BUT NEVER RUN IN THE DINING ROOM.  REPORT ANY BREAKAGE TO YOU SUPERVISOR IMMEDATELY.  ALL COMPLAINTS WILL BE IMMEDIATELY REFFERED TO THE MANAGER OF THE ROOM AT THE TIME THEY ARE RECEIVED.  NEVER SPEAK A FOREIGN LANGUAGE IN FRONT OF MEMEBERS OR THE THIRD PERSON WHOM DOES NOT SPEAK THE SAME LANGUAGE.  POSTURE-STAND STRAIGHT. NO HANDS IN THE POCKETS. NO LEANING OR SLOUCHING.  ALWAYS APPLY LATERAL SERVICE. HAVE RESPECT FOR ONE ANOTHER IN THE WORK PLACE AT ALL TIMES.

“The Jewel of Frenchman’s Creek”

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