Strategic Planning Member Opinion Survey

C LUB T OPICS

The chart shows ratings for the eight statements receiving less agreement

Statement 9

36%

27%

9%

15%

13%

Statement 10

33%

26%

14%

13%

14%

Statement 11

29%

23%

20%

13%

15%

Statement 12

32%

18%

13%

13%

24%

Statement 13

23%

19%

29%

12%

17%

Statement 14

25%

15%

25%

9%

26%

Statement 15

27%

12%

24%

12%

25%

Statement 16

11%

16%

27%

18%

28%

Agree

Somewhat Agree

Undecided Somewhat Disagree

Disagree

Agreement is strongest with having adequate information and limited menu items, but significantly less regarding the influence of committees

Approximately six-in-ten either agree or somewhat agree with statements 9 and 10. Approximately a fourth show agreement that they are satisfied with the influence of committees on the future direction of the Club. Combined disagreement ranges from 27% for a limited menu to 46% for committee influence.

Mean Scores

Statements

9. I receive adequate information from the Board or management on Club issues. 10. The Club should limit the menu of items served at each venue to improve the quality. 11. I have adequate opportunities to voice my opinion about Club operations and governance. 12. I am satisfied with the Club’s election process for Board members.

3.58

3.50

3.37

3.19

13. I am satisfied with how committee members are selected.

3.19

14. The Board should consider financing larger projects with debt instead of relying upon just the capital fund.

3.04

15. Committee chairs should be members of the Board.

3.03

16. I am satisfied with the influence of committees on the future direction of the Club.

2.64

Segment Variance

Statement

Stronger Agreement

Less Agreement

66 and older, seasonal residents, members 8 or more years

65 or younger, year-round residents, members for 7 or fewer years Members for fewer than 7 years or more than 20 years

Statement 9

Statement 10

Members for 8-20 years

Statement 11

76 and older

65 or younger

Statement 12

Men, 66 and older

Women, 65 or younger

Statement 13

66 and older

65 or younger

65 or younger, 81 and older, townhouse and patio home residents

Statement 14

66-80 custom home residents

Statement 15

76-80, members for fewer than 21 years

65 or younger, members for 21 or more years

Statement 16

76 and older, seasonal residents

75 or younger, year-round residents

FRENCHMAN’S CREEK BEACH & COUNTRY CLUB

CORNERSTONE Decision Support

June 2017

Page 18

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