Member Opinion Survey

S URVEY I NSTRUMENT

Please rate how satisfied or dissatisfied you are with the following recreational components. Please answer each item. If you have no experience with a component, select No Opinion .

Somewhat Satisfied

Somewhat Dissatisfied

No Opinion

FITNESS, POOL AND SPA

Satisfied

Undecided

Dissatisfied

     

Resort pool experience

     

Lap pool experience

     

Group exercise classes

     

Group exercise classes in the pool

     

Fitness equipment

     

Personal fitness training service

     

Masage therapy

     

Manicure/pedicure service

Somewhat Satisfied

Somewhat Dissatisfied

No Opinion

GOLF

Satisfied

Undecided

Dissatisfied

     

South Course landscaping aesthetics

     

Condition of the South Course

     

North Course landscaping aesthetics

     

Condition of the North Course

     

Driving range

     

Short game practice area

     

Practice putting greens

     

Golf Pro Shop operations

     

Outside Golf operations

COURT SPORTS

     

Tennis operations

     

Pickleball, Bocce, and Petanque courts

KID’S CREEK CLUB Game room activities

     

     

Lake Frenchman’s water activities

     

Arts and craft activities

     

Children’s holiday programs

Please help management understand your reasons for ratings of dissatisfaction and what can be done to increase your satisfaction.

FRENCHMAN’S CREEK BEACH & COUNTRY CLUB

CORNERSTONE Decision Support

Page 28

February 2019