Member Opinion Survey

S ATISFACTION WITH K ID ’ S C REEK C LUB

Members rated their satisfaction with four components of the Kid’s Creek Club

Holiday programs

50%

19%

4%

4%

22%

Game room activities

29%

14%

5%

8%

42%

Arts and crafts activities

26%

11%

9%

5%

3%

46%

Water activities

22%

5%

5%

4%

4%

60%

Satisfied Somewhat Satisfied Undecided Somewhat Dissatisfied Dissatisfied No Opinion

Members are most satisfied with the Children’s holiday programs

Mean Scores n=111 4.45

The majority are satisfied with all four components. Dissatisfaction ranges from 5% to 10%. The average of these four components is 4.10 (82% satisfaction).

Kid’s Creek Club

Children’s holiday programs

Game room activities

4.01

Arts and craft activities

3.99

Lake Frenchman’s water activities

3.94

Segment Variance Gender:

No statistically significant variance was found.

Age: Members 75 and older tend to be more satisfied than are younger members with all components. Years as a member: No statistically significant variance was found. Seasonality: No statistically significant variance was found.

FRENCHMAN’S CREEK BEACH & COUNTRY CLUB

CORNERSTONE Decision Support

February 2019

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