Member Opinion Survey

S ATISFACTION WITH C OURT S PORTS

Members rate their satisfaction with two court sport amenities

Tennis operations

47%

9%

5%

37%

Pickleball, Bocce & Petanque courts

28%

6%

4%

59%

Satisfied Somewhat Satisfied Undecided Somewhat Dissatisfied Dissatisfied No Opinion

Members are very satisfied with both court sport components

Mean Scores n=143 4.53

Among those with an opinion, satisfaction is high. The average of the two is 4.47 (89% satisfaction).

Court Sports

Tennis operations

Pickleball, Bocce and Petanque courts

4.40

Segment Variance Gender:

No statistically significant variance was found.

Age: Members 75 and older tend to be more satisfied than are younger members with tennis operations. Years as a member: Members for 21 or more years are more satisfied than are shorter term members with Pickleball, Bocce, and Pétanque Seasonality: No statistically significant variance was found.

FRENCHMAN’S CREEK BEACH & COUNTRY CLUB

CORNERSTONE Decision Support

February 2019

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