Food and Beverage Training Manual

Sports Bar at Frenchman’s Creek 2018

201s

201 is the house account at Frenchman’s Creek. Every outlet has its own 201 account to keep track of internal consumption. All internal consumption of food and beverages at the Sports Bar is booked on 201A instead of a member number. When closing the chit mark down all food items by 40% and all beverage items by 50% and give a narrative why the 201 account was used. This makes sure, that only the cost involved is charge to the house account. We differentiate between:

1. Employee Meal – employee related consumption 2. Marketing Expense – business related consumption 3. Member Relations – member related consumption

After closing a chit it must be signed by a manager before the server report is made.

Void Report

A void is the process of deleting one or several sales items from the members check, in case of a server error or the member changed her mind. If the food or beverage was just entered in the POS System, but was not prepared, a void is sufficient. If the sales item has been prepared, the item has to be voided from the members check and subsequently a 201 chit with the prepared item needs to be issued. Every time a drink or food is prepared cost is involved. The 201 ensures that the outlet gets a credit for the used product instead of just losing inventory that is not accounted for. Ergo, every time the 201 is not issued, the restaurant loses money.

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