Food and Beverage Training Manual

Sports Bar at Frenchman’s Creek 2018

Table of Contents Purpose .................................................................................................................................................................. 4

Sports Bar Overview ............................................................................................................................................ 4

Phone Etiquette .................................................................................................................................................... 5

Duties and Captains Checklist ........................................................................................................................... 6

Open the bar ..................................................................................................................................................... 7

How to make the popcorn ............................................................................................................................... 8

Coffee Station ................................................................................................................................................... 9

Side Stations ................................................................................................................................................... 10

Wine trolley ...................................................................................................................................................... 10

How to clean the popcorn machine ............................................................................................................. 13

Weekly Cleaning Duties .................................................................................................................................... 14

Table Setup and Sequence of Service ............................................................................................................ 15

Vocabulary and Soup of the Day ..................................................................................................................... 17

Bar, Drinks, and Wine ........................................................................................................................................ 18

Bar Terminology ............................................................................................................................................. 18

Standard Pour ................................................................................................................................................. 18

House and Well Brands ................................................................................................................................. 19

Members Favorites ......................................................................................................................................... 20

Abbreviations ....................................................................................................................................................... 23

201s ....................................................................................................................................................................... 24

Void Report ........................................................................................................................................................... 24

Updating Menu Items in Jonas.............................................................................................................................. 25

How to manually write a ticket ............................................................................................................................. 26

The Hot Line and Expeditor................................................................................................................................... 27

Mise-en-place and Condiments ............................................................................ Error! Bookmark not defined.

Dinner ................................................................................................................... Error! Bookmark not defined.

Mise-en-place and Condiments ................................................................................................................ 27

FIFO – first in, first out .......................................................................................................................................... 28

The Salad Bar Opening & Closing Procedure ........................................................................................... 28

Event Setup ........................................................................................................................................................... 29

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