Food and Beverage Training Manual 2021

Sports Bar at Frenchman’s Creek 2021

Table of Contents Purpose .................................................................................................................................................................. 4 Sports Bar Overview ............................................................................................................................................ 4 Phone Etiquette .................................................................................................................................................... 5 Duties and Captains Checklist ........................................................................................................................... 6 Open the bar ..................................................................................................................................................... 7 How to make the popcorn ............................................................................................................................... 8 Coffee Station ................................................................................................................................................... 9 Side Stations ................................................................................................................................................... 10 Wine trolley ...................................................................................................................................................... 10 How to clean the popcorn machine ............................................................................................................. 13 Weekly Cleaning Duties .................................................................................................................................... 14 Table Setup and Sequence of Service ............................................................................................................ 15 Vocabulary and Soup of the Day ..................................................................................................................... 17 Bar, Drinks, and Wine ........................................................................................................................................ 18 Bar Terminology ............................................................................................................................................. 18 Standard Pour ................................................................................................................................................. 18 House and Well Brands ................................................................................................................................. 19 Members Favorites ......................................................................................................................................... 21 Abbreviations ....................................................................................................................................................... 24 201s ....................................................................................................................................................................... 25 Void Report ........................................................................................................................................................... 25 Updating Menu Items in Jonas.............................................................................................................................. 26 How to manually write a ticket ............................................................................................................................. 27 The Hot Line and Expeditor................................................................................................................................... 28 Mise-en-place and Condiments ............................................................................ Error! Bookmark not defined. Dinner ................................................................................................................... Error! Bookmark not defined. Mise-en-place and Condiments ................................................................................................................ 28 FIFO – first in, first out .......................................................................................................................................... 29 The Salad Bar Opening & Closing Procedure ........................................................................................... 29 Event Setup ........................................................................................................................................................... 30

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