Food and Beverage Training Manual 2021

Set up Meeting Rooms 1. Set up meeting room with a hot water thermos. 2. Prepare the coffee creamers (Regular, Half & Half and Skim Milk). 3. Ice Bowl with the ice ladle on top of an artichoke napkin.

4. Prepare cookie platter depending on the request. Sometimes meetings might also include lunch, therefore lunch set up will also have to be prepared accordingly (Rollups, Salt & Pepper, and Sugar Caddies). 5. Turn on the coffee mug heater. 6. Make sure there are sufficient water glasses, mugs, styrofoam cups and that the Vero Water Bottles are filled. 7. Check again if the set up in the meeting room is appropriate and complete.

Breaking Down Meeting Rooms 1. Put on the trolley the hot water thermos, ice bowl, cookies, creamer jugs and any dirty glasses, china etc. 2. Check for notepads that have notes on them, remove the page with writings. Also take off calendar papers that are dirty or folded on the edges. 3. Make sure that the set up on the table is complete and appropriate (calendar paper, note pad & pen). 4. Put back clean artichokes/doilies for the refreshment’s preparation as well as refill the sugars, coffee capsules, teas and straws. 5. Empty the garbage bin and make sure clean liner (trash bag) is present. 6. Check that Vero Water Bottles are filled, if not fill it up and bring it back after. 7. Before leaving the meeting room, conduct a last-minute check to make sure everything is clean and ready for the next meeting at all times.

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