Chit Shot - 4th Quarter

CHIP SHOT

4th Quarter 2023

CHIP SHOT - 4TH QUARTER Inside this Issue…

2023

 Tickets at work

 Our 8 Service Standards

 Employees and leaders of the 4th Quarter.

 Employees and Leader of the Year.

 W.O.W of the Quarter

 H-2b of the Year

 Letter from our COO — Miles Tucker

 Employee Holiday Celebration Pictures

 A Year to Remember

 December Celebrations Around the Word

 New Year’s Facts

Our 8 Service Standards

#1 Service Excellence We always offer our Members a warm welcome and anticipate our guests needs. #2 Professionalism

We will uphold our FC culture with excellence and honor, always being and doing the best for our Members and our colleagues. We will provide effective communications and always be responsible in our daily performance. #3 Communication It is every team member's responsibility to know and abide by the FC Mission and Service Standards and be knowledgeable or the Club ’ s daily and upcoming activities. #4 Teamwork & Empowerment FC culture inspires teamwork and empowerment through innovation and planning to create extraor dinary experiences for our community. #5 Be an Ambassador Being an Ambassador is the highest level of service provided to our guests. It only takes a moment to make a positive impact on our guests. #6 Pride in the Workplace It is the responsibility of each team member to participate in the planning and execution of their de partment goals and objectives to achieve the highest in quality and exceptional service standards. #7 Safety Safety always comes first. Each employee is responsible for creating a safe, secure, and accident - free environment for our community. Always be aware of all fire and safety emergency procedures and report any safety hazards or accidents immediately. # 8 Protect the Assets Everyone is responsible for protecting the assets of Frenchman ’ s Creek. Assets not only encompass the physical building, furniture & fixtures, etc., but the financial health of the organization.

“ Hospitality is your calling card. ”

EMPLOYEES OF THE 4TH QUARTER

Back of the House

Front of the House Lenora Stewart – POA Rocco Panzitta – Golf Rene Mirucki – F&B Office Winner Lenora Stewart – POA

Maria Jose Andrade - Purchasing

Patrick Frasca – GCM

James Patton - GCM

Andrea Ile - Finance

Roberto Villegas – Culinary

Jose Socorro - Engineering

Winner

Patrick Frasca – GCM

LEADER OF THE 4TH QUARTER

Carolina Quilici – F&B

Janet Baldwin - Finance

Kim Augusta - Golf

Martina Haut – F&B

Nais Lopez – Human Resources

Alex Kemp – Culinary

Ben Beerman – Engineering

Linda George – POA

Winner

Ben Beerman — Engineering

W.O.W OF THE 4th QUARTER

Bronvin Daniels, thank you for going above and beyond for your team members.

H2-B OF THE YEAR

Rodrigo Gomez Limon – Culinary

Anna Otero – F&B

Kim Ibe – F&B

Diana Medina – F&B

Will Capstick – Golf

Bronvin Daniels – F&B

Nathan Van Rooyen – F&B

Alexandra Popescu – POA

Team,

As we close out another very busy year at Frenchman ’ s Creek, I want to take this opportunity to acknowledge the exceptional efforts you have made this year to en sure that members ’ experiences at the club are consist ently remarkable, and to express my deep appreciation for all your hard work during 2023 to delight the mem bers despite the challenges of operating without a club house. Working together, we ’ re confident that we can contin ue to elevate the member experience even further in the year to come. In the meantime, let ’ s finish this year strong by ensuring that the holiday season is a particularly special time for our members and their families. We thank you for your hard work and dedication, and wish you a joyous holiday season and a happy and healthy new year!

Miles Tucker

A YEAR TO REMEMBER...

A YEAR TO REMEMBER...

A FEW DECEMBER CELEBRATIONS AROUND THE WORLD Buddhism Bodhi Day: 8 December – Day of Enlightenment, celebrating the day that the histori cal Buddha (Shakyamuni or Siddhartha Gautama) experienced enlightenment (also known as Bodhi). Christianity Advent: starts four Sundays before Christmas Day and ends on Christmas Eve Krampusnacht: 5 December – The Feast of St. Nicholas is celebrated in parts of Europe on 6 December. In Alpine countries, Saint Nicholas has a devilish companion named Krampus who punishes the bad children the night before. Saint Nicholas Day: 6 December Feast of the Immaculate Conception: 8 December – The day of Virgin Mary's Immaculate Con ception is celebrated as a public holiday in many Catholic countries. Las Posadas: 16 – 24 December – procession to various family lodgings for celebration and pray er and to re-enact Mary and Joseph's journey to Bethlehem. Longest Night: A modern Christian service to help those coping with loss, usually held on the eve of the Winter solstice. Christmas Eve: 24 December – In many countries e.g. the German speaking countries, but also in Poland, Hungary and the Nordic countries, gift giving is on 24 December. Christmas Day: 25 December and 7 January – celebrated by Christians and non-Christians alike. Twelve Days of Christmas: 25 December – 6 January Saint Stephen's Day: 26 December – In Germany, Poland, the Czech Republic, Slovakia and Ireland a holiday celebrated as Second Day of Christmas. Saint John the Evangelist's Day: 27 December Holy Innocents' Day: 28 December Hinduism Kathika Deepam: 6 December is a festival of lights that is observed mainly by Hindu Tamils, and also by adherents in the regions of Kerala, Andhra Pradesh, Telangana, Karnataka, and Sri Lanka. Celebrated in Tamilakam since the ancient period, the festival is held on the full moon day of the Kartika ( கார்த்திகக) month, called the Kartika Pournami, falling on the Gregorian months of November or December. It is marked on the day the full moon is in con junction with the constellation of Kartika. Pancha Ganapati: a modern five-day Hindu festival celebrated from 21 through 25 December in honor of Ganesha. Judaism Hanukkah: usually falls anywhere between late November and early January. Koliada: Slavic winter festival celebrated on late December with parades and singers who visit houses and receive gifts.

FACTS ABOUT NEW YEAR’S

• The first New Year’s celebration dates back 4,000

years. Julius Caesar, the emperor of Rome, was the first to declare Jan. 1st a national holiday. He named the month after Janus, the Roman god of doors and gates. Janus had two faces, one looking forward and one looking back. Cae sar felt that a month named after this god would be fitting. • Forty- five percent of Americans make New Year’s resolu tions. The top resolutions are: to lose weight, get organized, to spend less and save more, to stay fit and healthy, and to quit smoking. While nearly half of all Americans make reso lutions, 25 percent of them give up on their resolutions by the second week of January. • Be sure to eat leafy greens on New Year’s. Tradition says that the more leafy greens a person eats, the more prosperi ty he or she will experience (what an incentive for staying healthy!). • About 1 million people gather in New York City’s Times Square to watch the ball drop. The Times Square New Year’s Eve ball drop came about because of a ban on fire works. The first ball in 1907 was 700 pounds and was lit with 100 25-watt lights.