Chip Shot 1st Quarter 2023

Frenchman's Creek is committed to providing excellent service for our members and staff. We achieve this by following our Service Standards daily and faithfully. Our Mission Statement and Service Standards have been updated by the Executive Team to enhance quality service and are required to be followed by all employees.

#1 Safety

#5 Teamwork and Empowerment

Safety always comes first. Each employee is responsible for creating a safe, se cure, and accident-free environment for our community. Always be aware of all fire and safety emergency procedures and report any safety hazards or accidents im mediately.

Frenchman's Creek culture inspires teamwork and empowerment through inno vation and planning to create extraordinary experiences for our community.

#2 Protect Assets

#6 Communication

Everyone is responsible for Protecting the assets of Frenchman’s Creek. Assets not only encompass the physical building, furniture & fixtures, etc., but the financial health of the organization

It is every team member’s responsibility to know and abide by the Frenchman's Creek Mission and Service Standards and be knowledgeable of the club’s daily and upcoming activities.

#3 Pride in Workplace/Philosophy

#7 Professionalism

It is the responsibility of each team member to participate in the planning and exe cution of their department goals and objectives to achieve the highest in quality and exceptional service standards.

We will uphold our Frenchman's Creek culture with excellence and honor, always being and doing the best for our members and our colleagues. We will provide effective communications and always be responsible in our daily performance.

#4 Ambassador

#8 Service Excellence

Being an Ambassador is the highest level of service provided to our guests.

We always offer our members a warm welcome and anticipate our guests needs. *Hospitality is your calling card”

*It only takes a moment to make a positive impact on our guests.