05.05.2023.FINAL ANNUAL REPORT

A Message from our Executive Director & COO

When I was recruited to the position of Executive Director and Chief Operating Officer of French man ’ s Creek Beach and Country Club, the goal that was communicated to me by the search committee and the Board of Governors was to not only restore the club to its former glory as one of the great resi dential communities in South Florida, but to sur pass that benchmark and make Frenchman ’ s one of the top residential clubs in the country. I was under no illusion as to the scale of the task in front of me, and during the course of my first year on the job I have worked hard to start chipping away at that goal. We have brought in a new Food and Beverage management team, led by David Kent. We have hired a talented and dedicated Training Manager, Steve Krall, who has had an im mediate impact on both staff morale and member service. We have increased the golf course budget, and seen conditions improve as a result. Landscap ing standards are improving, and we have placed a new focus on the maintenance of our facilities, starting with the recruitment of Santiago Gonzalez as our Director of Facilities & Engineering. We have improved the working conditions, com pensation, training, and management of our inter national employees, we have opened temporary operations, and received great accolades for the products and services offered at the Poolside Café. In addition, after a bumpy start in the Pavilion, we have now hosted countless successful events, and are enjoying tremendous member participation in our regular dining offerings on weekends. Then there is the Beach Club. We have leaned into the Beach Club, and Cindy, more than ever before, and she and her team have responded in a way that has earned them praise and recognition across the board. For the time being, The Beach Club is the jewel in our crown, and it has truly sparkled when we needed it the most.

Moving forward, while we are all rightly excited about seeing the new Clubhouse come together, I am equally excited about the strategic planning process on which we have embarked this year. Creating a road map for our future, which is driven by member engagement and feedback, will provide a strong stra tegic foundation from which we can move forward with confidence. This is your club, and my team and I are here to man age it for you to the very best of our ability. We will always be open and responsive to member feedback, and we will work tirelessly to involve you in the pro cess of developing our strategic plan for Frenchman ’ s, before we then redouble our efforts to successfully execute the plan. This has been a challenging year for all of us, but I hope that you are as excited as I am about the future for Frenchman ’ s. I can ’ t wait to develop and begin implementing the strategic plan, to get into the new clubhouse, and along with my management team, to continue the process of improving the facilities, prod ucts, and services that you deserve to enjoy. In closing, I would like to take this opportunity to thank all of the members who have gone out of their way to make me feel welcome and supported here. Your comments, support, and encouragement mean more to me than you know, and I will be forever grateful for the warm welcome to the Frenchman ’ s family that the membership has provided to me.

Most respectfully,

Miles W. Tucker Executive Director and Chief Operating Officer

2022/2023 Annual Report Page 13